Shipping policy
Thank you for shopping with Classic Exports Surplus & Discount Sale. We are committed to delivering your orders quickly and safely.
Order Processing
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Orders are processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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During sale periods or high-demand seasons, processing times may be slightly longer.
Shipping Time
Estimated delivery times:
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Within Karnataka: 2–5 business days
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Other States in India: 3–7 business days
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Remote Areas: 5–10 business days
Delivery times are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.
Shipping Charges
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Shipping charges are calculated at checkout based on the delivery location and order value.
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Free shipping may be offered on selected products or promotional campaigns.
Order Tracking
Once your order is shipped, you will receive a tracking number via email, SMS, or Whats App (if applicable). You can use this tracking number to monitor your shipment status.
Delivery Attempts
Our courier partners will make multiple delivery attempts. If delivery is unsuccessful due to an incorrect address or customer unavailability, additional shipping charges may apply for re-delivery.
Damaged or Missing Items
If you receive a damaged package or an item is missing:
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Contact us within 24 hours of delivery.
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Share photos of the package and products.
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Our support team will review and assist you with a replacement or resolution.
Incorrect Address
Customers are responsible for providing accurate shipping information. We are not responsible for delays or losses caused by incorrect or incomplete addresses.