Privacy policy
Welcome to Classic Export Surplus & Discount Sale. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from our website. By using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect different types of information to provide and improve our services.
Personal Information
When you place an order or contact us, we may collect details such as your name, email address, phone number, and shipping or billing address. This information helps us process your orders smoothly and communicate with you effectively.
Payment Information
All payment transactions are processed securely through trusted third-party payment gateways. We do not store or have direct access to your debit/credit card details, ensuring your financial information remains protected.
Technical Information
We may automatically collect certain technical data such as your IP address, browser type, device information, and browsing behavior on our website. This helps us understand how users interact with our site and improve performance.
2. How We Use Your Information
We use the collected information for various purposes to enhance your shopping experience. This includes processing and delivering your orders, sending order confirmations and updates, and providing customer support. Additionally, we may use your data to improve our website functionality, personalise your experience, and send promotional offers or updates (only if you have opted in to receive them).
3. Sharing Your Information
We respect your privacy and do not sell your personal information to third parties. However, we may share your data with trusted partners such as delivery services to fulfil your orders, payment gateways to process transactions, and service providers who help us operate our website efficiently. All such partners are expected to maintain the confidentiality of your information.
4. Cookies
Our website uses cookies and similar technologies to enhance user experience. Cookies help us remember your preferences, keep items in your cart, and analyse website traffic. You have the option to disable cookies through your browser settings, although this may affect certain functionalities of the website.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorised access, misuse, or disclosure. While we strive to use commercially acceptable means to safeguard your data.
6. Your Rights
You have the right to access, update, or request deletion of your personal information at any time. You may also choose to opt out of receiving promotional communications from us. To exercise these rights, you can contact us using the details provided below.
7. Third-Party Links
Our website may include links to third-party websites for your convenience. Please note that we are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before sharing any information.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy periodically.
Thank you for choosing Classic Export Surplus & Discount Sale. Your trust means a lot to us, and we are dedicated to protecting your privacy.